Is tidio.com legit or a scam?

Tidio.com Reviews | Check if site is scam or legit

Table of Contents

Danger Zone

Risky Territory

Caution Advised

Trusted but Verify

Safe & Secure

Tidio Website Preview

Live Capture

Desktop View

Jul 18, 2025

This domain was registered 20 years ago through the company GoDaddy Online Services Cayman Islands Ltd. and owner is unknown.

For complaint:

Email: [email protected]
Phone: +1 4805058800

Verified Safe

100

Trust Score

#26,417

Global Rank

Location

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About tidio.com

We scanned tidio.com and found it to be legitimate. Our comprehensive analysis shows a high trust score of 100/100, indicating this website appears to be very safe to use. Our security assessment reviewed multiple factors including domain age (20 years old - well established), registrar information (GoDaddy Online Services Cayman Islands Ltd.), website popularity (ranked #26,417 globally), hosting location (US), website content and technology. Based on all the information gathered, we believe this website is legitimate.

Our analyzer determines that website tidio.com is using WordPress CMS. WordPress is the most popular content management system, powering over 43% of websites globally. Due to its extensive use of plugins, WordPress can present risks to visitor data if the site is not adequately secured and updated.

Shopping

Analysis indicates that tidio.com operates as an e-commerce platform facilitating online transactions for goods or services. The website implements shopping cart functionality, payment processing systems, and product catalog features typical of commercial retail operations.

Uses Free eCommerce Engine

The website tidio.com utilizes free e-commerce platform solutions, which may indicate cost-conscious operations but could also suggest limitations in security features, customer support, or advanced functionality compared to enterprise-grade solutions.

Helpdesk

The website implements customer support infrastructure including centralized help desk services for user inquiries, technical support, billing assistance, and issue resolution through multiple communication channels including phone, email, and chat systems.

Registration Form

The website implements data collection forms requesting personal information including names, email addresses, phone numbers, or other sensitive details. Users should verify the legitimacy of tidio.com and review privacy policies before submitting personal data.

Artificial Intelligence

The website references artificial intelligence technologies or AI-powered services. While AI integration is increasingly common, some platforms may overstate AI capabilities for marketing purposes without substantial technological implementation.

Trustpilot Rating

The website displays Trustpilot ratings, indicating the operator's commitment to reputation management and customer feedback transparency. However, review authenticity should be verified independently, as fraudulent websites may display fabricated ratings to establish false legitimacy.

Cookie Consent

The website implements cookie consent mechanisms in compliance with privacy regulations such as GDPR or CCPA. This demonstrates that tidio.com adheres to data protection standards and provides users with control over personal data collection practices.

Review System

The website integrates external review platforms enabling users to share experiences and rate products or services offered by tidio.com. Review systems enhance transparency and facilitate informed decision-making, though review authenticity should be independently verified.

Wordpress Platform

AI-generated Text

Content analysis suggests the website utilizes AI-generated text for primary content creation. While AI-generated content is not inherently problematic, it may indicate rapid website development without thorough editorial review. Based on security research, websites with extensive AI-generated content may correlate with reduced trustworthiness due to minimal human oversight in content creation.

Multilanguage

The website provides multi-language support, demonstrating international accessibility and commitment to diverse user populations. Multi-language implementation typically indicates professional development standards and global operational scope, representing a positive trust indicator.

Popular Site

Traffic analysis indicates tidio.com receives substantial visitor volume, suggesting widespread user adoption and active utilization. High traffic levels generally correlate with legitimate operations and established user trust, though verification of traffic sources remains advisable.

Long Term Domain

Domain registration extends beyond one year, demonstrating the operator's commitment to sustained operations. Extended registration periods for tidio.com indicate planning for long-term presence and operational continuity.

Established Domain

The domain has maintained active status for an extended period, indicating operational stability and established web presence. This longevity for tidio.com suggests legitimate business operations and sustained user engagement over time.

High Trust Score

Independent security assessment from Scamadviser indicates tidio.com maintains a high trust rating based on security protocols, user feedback, and operational transparency metrics.

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Verified Safe

100 / 100

Trust Score

July 18, 2025 at 8:11 PM

Domain Information

Domain Age

7364 days

Registrar GoDaddy Online Se...

Top Level Domain

.com

Generic TLD

Technical Details

IP Address 172.66.151.5

Hosting Provider

AS13335 Cloudflare, Inc.

San Francisco, US

Global Rank

#26,417

Primary Language

Content Analysis

Original website content:

AI Customer Service Chatbot, Customer Support Software | Tidio

Convert more leads, provide stellar support, and boost your revenue with Tidio’s game-changing AI-driven customer service solution.

Security Analysis

Detection Signatures:

Shopping Uses Free eCommerce Engine Helpdesk Registration Form Artificial Intelligence Trustpilot Rating Cookie Consent Review System Wordpress Platform AI-generated Text Multilanguage Popular Site Long Term Domain Established Domain High Trust Score

These signatures are used to generate the security fingerprint below.

Security Fingerprint

muppet-artist-saturn-bulldog

Unique identifier based on site analysis

How popular is this website?

Popularity

26 417

-836

Tidio.com ranks within the top 50,000, attracting a sizable user base. Cybercriminals may exploit its popularity through phishing or malware injections, though such sites often have stronger defenses in place.

Get free access to monitor suspicious domains through our API.

Whois Record

Domain Registration Record

Complete WHOIS information for Tidio.com

General

Domain Name TIDIO.COM

Registry Domain ID 159578794_DOMAIN_COM-VRSN

Registrar Information

Registrar WHOIS Server whois.uniregistrar.com

Registrar URL http://www.uniregistry.com

Registrar GoDaddy Online Services Cayman Islands Ltd.

Registrar IANA ID 1659

Registrar Abuse Contact Email [email protected]

Registrar Abuse Contact Phone +1 4805058800

Domain Status clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited

Important Dates

Updated Date 2024-11-29T15:01:33Z

Creation Date 2005-05-20T04:13:17Z

Registry Expiry Date 2034-05-20T04:13:17Z

Name Servers

Name Server ZARA.NS.CLOUDFLARE.COM

DNSSEC unsigned

URL Of The ICANN Whois Inaccuracy Complaint Form https://www.icann.org/wicf/

   Domain Name: TIDIO.COM
   Registry Domain ID: 159578794_DOMAIN_COM-VRSN
   Registrar WHOIS Server: whois.uniregistrar.com
   Registrar URL: http://www.uniregistry.com
   Updated Date: 2024-11-29T15:01:33Z
   Creation Date: 2005-05-20T04:13:17Z
   Registry Expiry Date: 2034-05-20T04:13:17Z
   Registrar: GoDaddy Online Services Cayman Islands Ltd.
   Registrar IANA ID: 1659
   Registrar Abuse Contact Email: [email protected]
   Registrar Abuse Contact Phone: +1 4805058800
   Domain Status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited
   Domain Status: clientRenewProhibited https://icann.org/epp#clientRenewProhibited
   Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
   Domain Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited
   Name Server: AMIR.NS.CLOUDFLARE.COM
   Name Server: ZARA.NS.CLOUDFLARE.COM
   DNSSEC: unsigned
   URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/

Are You the Owner of Tidio.com?

If you own Tidio.com, we'd love to hear from you. If you'd like to challenge the trust score assigned, we're happy to take a closer look. You can write to us legal(at)gridinsoft.com. However, please be prepared to provide proof of your business's legitimacy. Introduce yourself with your real name. Please note, we never charge website owners for reviews or reconsideration requests. For more information, please review our Disclaimer.

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Your score for tidio.com

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