Win.MxResIcn.Heur.Gen False Positive Detection by MaxSecure
Even renowned antivirus companies may have troubles at times

Antivirus engine of MaxSecure, a well-known cybersecurity vendor, currently shows massive amounts of false positive detection with the name Win.MxResIcn.Heur.Gen. It touches numerous legitimate and safe programs, and is likely an outcome of the issues with the heuristic engine. The developer does not comment on the situation publicly, presumably communicating in support tickets.

Win.MxResIcn.Heur.Gen Detection Flags Legit Programs

The first public complaints about MaxSecure antivirus detecting safe programs as Win.MxResIcn.Heur.Gen appeared around June 14. A huge amount of similar reports followed up. Users say about quite a few programs of different types getting detected. Among them are Brave browser, Process Lasso tool, some mods for Roblox, and even GridinSoft Anti-Malware installer.

By design, Win.MxResIcn.Heur.Gen is a generic name for a detection made with heuristic detection system. That system supposes tracking the behavior of programs, seeking for the patterns typical for malicious programs. Considering the “true” detections, this specific name normally appears with spyware, backdoors and remote-access trojans. I suppose it is about the networking activity patterns these malware types have in common.

VT detection Win.MxResIcn.Heur.Gen

However, despite how long heuristic detection systems are around, they still require confirmation from other detection systems. These days, malware can intentionally mimic legit programs by using specific system calls, commands and network requests, so it may be hard to distinguish between the two. And implementing a preventive rule (“whatever behaves like that is malicious”) may easily lead to the wave of false positives like we can see now.

What should I do with the Win.MxResIcn.Heur.Gen detection?

If you see this detection on VirusTotal after uploading the file that you think is safe, you can just ignore it. It is doubtful that the heuristic engine of MaxSecure knows something that the other 70+ vendors don’t. Whether you feel like helping with fixing this up, consider reporting the issue to the antivirus support. Alternatively, you can report it to the developers of a detected program.

Things are different for the users who run MaxSecure in their systems. To get rid of the detection popping up constantly, one needs to add each of the detected apps to the whitelist. This may be tedious, especially when the program goes crazy and detects a good half of the software you have installed.

For that reason, disabling the security solution until the developers fix this issue may be a viable option. But to prevent leaving your system unprotected, I’d recommend installing GridinSoft Anti-Malware instead. This program will be a great substitute for the bugged antivirus, and with the free trial option, you will be able to test all the features of the program right off the start.


By Stephanie Adlam

I write about how to make your Internet browsing comfortable and safe. The modern digital world is worth being a part of, and I want to show you how to do it properly.

1 comment

  1. Thanks I have scoured the net for useful info on this and left a few comments on YouTube channels in the hope someone would give some feedback.

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