How To Restore Quarantined Files?

Did Gridinsoft Anti-Malware move a file to Quarantine that you actually need? Don’t worry — restoring it is quick and easy. Let’s walk through the process step by step.

What Is Quarantine?

Think of Quarantine as a safety net. Instead of permanently deleting suspicious files right away, Gridinsoft moves them to a locked, isolated location where they can’t run or cause any harm. From there, you’re in full control — you can keep them isolated, restore them, or delete them for good.

Here’s why we recommend quarantine over immediate deletion:

• Safe isolation — quarantined items cannot execute or spread while stored.
• Reversible — if something was flagged by mistake, you can easily restore it.
• You’re in control — decide what happens next, at your own pace.

How to Open the Quarantine List

There are three easy ways to access your quarantined files:

Option 1: From the Settings Tab

Option 2: From the Tools Tab

Option 3: From the Scan Tab (Start Screen)

How to Restore a Quarantined File

Ready to bring a file back? Here’s how:

1. Open the Quarantine list using any of the methods above.
2. Find your file — you can scroll through the list or use the search function.
3. Check the box next to the item you want to restore. Each row has a checkbox, and the counters on the left show how many items are in the list vs. how many you’ve selected.
4. Click the “Restore” button at the bottom of the window.
5. Confirm the action when prompted.

That’s it! The file will be placed back in its original location.

Besides restoring files, you have a few other options:

• Remove — Permanently deletes the file from both Quarantine and your PC. Use this when you’re certain a file is malicious or you no longer need it.
• Copy to… (for advanced users) — Saves a copy of the quarantined file to a folder of your choice, for example, if you want to analyze it. The original stays safely in Quarantine. Handle copied files at your own risk!

What If It’s a False Positive?

Sometimes good files get flagged by mistake — it happens. If you believe that’s the case:

1. Restore the file from Quarantine (at your own risk).
2. Add it to the Ignore List so it won’t be flagged again.
3. Report it to us! Submit a support ticket with a short note about the file. This helps us improve our detection and benefits everyone.

Best Practices for Managing Quarantine

A few quick tips to keep things tidy:

• Review monthly — Clear out old items you no longer need.
• Be cautious with restore — Only return files you’re confident are safe.
• Prefer quarantine over delete — Safe and reversible beats permanent.
• Report suspicious flags — It helps the whole community!

FAQ