Akountify.ai Reputation Review

I started working with Akountify (parent company Overlead, some also know them as Obelisk Ventures) and was put in touch with the CEO Manuel Moreira (also known as Manuel Musa) beginning October. I thought it was very strange that the CEO was personally handling customer service + admin for a company that Manuel claimed had "too many clients waiting to work with him." LOL. In his very first message, Manuel stated my subscription would OFFICIALLY only start when my campaign was launched. Fair enough, except he then kept delaying the setup for over a month, during which I was charged again. I confirmed with him NUMEROUS TIMES that billing would only begin at campaign launch, and he AGREED, plus promised to refund the November charge. The profiles he provided were questionable at best. The first was named "John Wick" with an AI-looking stock photo, and lacked the Sales Navigator badge Manuel kept insisting it had, which made it impossible to connect to HeyReach. The replacement profile was a model-looking white man based in Paris with a Kenyan last name. You can draw your own conclusions. Rather than calling him out I stayed patient, though he would often take three days to respond or claim he did something without actually doing it. When I politely said I was getting exhausted, he became passive-aggressive and blamed ME. Finally on November 20th the campaign launched, SIX WEEKS AFTER SIGNING UP. I asked if teh start date was now going to be the 20th & his VA confirmed IN WRITING the billing start date was the 20th, and Manuel replied to that same message confirming he had sent the refund. HE NEVER DID. The following weeks brought terrible service. NONE of the extras in my package were delivered. The VA did no work for two weeks, and when I asked why, Manuel claimed she was off & him having provided replacement during that period, which I never. I kept following up on the refund and got either silence, excuses, or a "hi" and nothing more. On December 30th I finally got the refund, but noticed he had billed me on December 2nd instead of the 20th as agreed. I asked him to change that but got silence. So then, I messaged him saying I was canceling & wanted to finish my plan through January 20th without a new charge. SUDDENLY HE REPLIED FAST! He said his ToS meant he was NOT OBLIGATED to honor anything promised IN WRITING on Slack, "generously" offered me access until January 9th, and signed off with "May you ruin your campaigns." LOL. I told him his written promises and his VA's statements ARE LEGALLY BINDING and his ToS does not shield him from that. He then claimed to be a "corporate lawyer" and therefore CORRECT. LMFAO!! As someone who has ACTUALLY STUDIED LAW, that is complete BS. His ToS reads like a first grader wrote it with ChatGPT. I filed the chargeback. He then charged me AGAIN on January 2nd despite the cancellation, so I filed a second one. He tried to "threaten" me with a ToS clause that state chargebacks constitute fraud, that he can fine me £500, and that I needed Akountify's EXPLICIT PERMISSION to dispute a charge. LMFAO!!! Such a clause violates Stripe's own ToS (which he agreed to as a merchant), every major credit card network's rules (him & STripe have to obide by), AND IT'S AGAINST FEDERAL LAW!! Specifically, THE FAIR CREDIT BILLING ACT, under which NO MERCHANT CAN STRIP AWAY YOUR RIGHT TO DISPUTE A CHARGE or unilaterally define what constitutes fraud. He submitted a fraud accusation to my bank with screenshots that DIRECTLY CONTRADICTED EACH OTHER. Let's say my bank was not impressed lol! I WON BOTH CHARGEBACKS AND GOT ALL MY MONEY BACK. As for Manuel's "corporate law" credentials, he appears to hold an undergraduate law degree & ONE YEAR of paralegal experience. You can decide what that's worth. Search "Akountify" on Trustpilot and you will find his other profiles. Search "Manuel Moreira Akountify" and you will find NO SHORTAGE of scam reports. FINAL POINT: FILE YOUR CHARGEBACKS. HIS LEGAL THREATS ARE EMPTY. DON'T LET HIM INTIMIDATE YOU.

I am writing this review as a stark and urgent warning to anyone considering doing business with any company associated with Manuel Moreira, specifically Akountify, Overlead, or Obelisk Ventures. My experience has been a nightmare of catastrophic proportions, escalating from simple non-delivery to outright criminal behavior. I feel a moral obligation to ensure no one else falls victim to this individual.

My initial engagement was for sales lead gen. From the outset, the communication was sporadic and filled with excuses. The promised deliverables never materialized. After weeks of chasing, it became clear that this was not just incompetence; it was a deliberate strategy of non-delivery.

When I rightfully requested a refund for services not rendered, the situation turned sinister. Manuel Moreira did not simply refuse. He became aggressive, threatening, and verbally abusive. The professional facade completely vanished, revealing a person who uses intimidation as a primary business tool. The threats were unprofessional and deeply unsettling, designed to scare me into silence.

However, the most alarming part of this entire ordeal is the fraudulent credit card activity. Shortly after my dealings with Manuel Moreira and his companies, I experienced unauthorized charges on the card I had used to pay him. This is not a coincidence. This is a pattern of outright fraud. He takes your money for services he never intends to deliver, and then, it appears, he feels entitled to help himself to more. This is theft, plain and simple.

To summarize the charges against Manuel Moreira and his ventures:

Fraudulent Representation: Advertising and accepting payment for services with no intention of delivery.

Theft: Unauthorized use of credit card details leading to fraudulent charges.

Threatening Behavior: Using intimidation and threats to silence customers seeking refunds.

Gross Unprofessionalism: A complete failure to communicate or honor basic business agreements.

Dealing with Manuel Moreira has led me to believe he belongs not in a boardroom, but in a mental institution where his apparent lack of ethics, empathy, and reality can be properly addressed. His behavior is not that of a sane, rational businessperson; it is predatory and dangerous.

DO NOT BE FOOLED. Do not be swayed by slick websites or empty promises. Engaging with this man or any of his associated companies is an open invitation to be scammed, threatened, and have your financial security compromised.

I am currently pursuing action with my bank and the relevant authorities. If you have had a similar experience, I urge you to do the same. The only way to stop a predator like this is to expose him completely.

Save your money, save your time, and protect your personal information. STAY AWAY.