Jofant.com Suspicious Website

We placed an order and paid for it. Miss Melina acted as the contact person. And after payment, she certainly disappeared. The phone number and email are not responding. The payment amount was around 5,300. As we understood it, these are international-level fraudsters.

Dear Sir or Madam, I am writing to report an issue regarding a transaction made through a website that I believe is linked to your infrastructure. I was in contact with a person בשם Mélina, acting on behalf of the company JOFANT (based in Hong Kong), following my search for an electronic component (reference: UAF015, brand ITT). After exchanging messages via WhatsApp, this person offered me a price of 6.84 USD per unit. I accepted the offer and proceeded with the payment for 10 units via bank transfer. However, since the payment was made: I have not received any official order confirmation, I have not received any goods, My messages remain unanswered despite being marked as read, The WhatsApp number used no longer answers my calls. These elements strongly lead me to believe that this is a fraudulent situation. I would be grateful if you could: Review this situation and verify the activity of this seller, Take appropriate action if fraud is confirmed, Inform me of the possible steps to obtain a refund of the amounts paid. I remain at your disposal to provide any additional information (proof of payment, screenshots of conversations, contact details used, etc.). I look forward to your reply. Yours faithfully, Bileci Marcel [email protected] Phone / WhatsApp: +33 603973641 De plus : [email protected] Remote server returned '550 5.7.520 Message blocked because it contains content identified as spam. AS(4810)' Il me considère comme SPAM?????