Timelesssong.com Reputation Review

My experience with Timelesssong.com is heartbreaking. Huge peak following by multiple valley that left me with nothing but frustration and wasted money. I do not believe there is a single human being working for this company…I received duplicate messages responding to issues and in the end…had no song. The first version of the song I actually loved…made me cry. I made five minor lyric changes…like changing the word Grandmother to Nana. Stupidly simple replacements. The entire song was changed…the rhythm, tempo, it went from soulful to rocker…just bad! Tried to get them to fix it and it came back too slow, flat and somehow even worse. THEY DON’T SAVE ANYTHING! THEY WERE UNABLE TO REVERT TO THE QUALITY AND SOUND OF THE INITIAL VERSION! It was just gone. Days turned into weeks and still no song I can present to my wife. I’m giving up now because the company takes longer and longer to respond to emails and lies…claiming my revisions were “extensive” when they were not. The only thing my money bought was the loss of time, patience, and trust in Timelesssong.com. Hours wasted typing responses because no actual people work here…you cannot communicate with a person; they have no phone number. I am debating initiating a chargeback request to recoup the money I invested in this hopeless situation. Weeks of bovine excrement from AI has left me exhausted and sad…and a bit mad. It is so frustrating to go in circles like this. Timelesssong.com will test you in ways you never imagined. A simple piece of code that retains versions of the song would seem like a requirement…common sense. But no…change one tiny thing and the entire song goes to you-know-where. Common sense is not common enough and the artificial lack of intelligence at Timelesssong.com is irritating beyond measure. I hate this company now. They pushed me to the breaking point. Go ahead, pay them, and see. You can experience misery just as I did by trusting a company with no soul, no people, and no customer care. Unlike me…you were warned.

Signed up, entered payment info after uploading key words descriptions as asked. The site says specifically, that your CC will not be charged until you approve the draft, with a 100% satisfaction guaranteed, they promised one week, but here it is 10 business days…and no response from their “[email protected]” on their webpage. I will be reporting to Citibank this morning.

My review is mixed. The song they wrote is amazing but they don't provide it in a format that can be used without the internet. Other companies I have used provide an MP3 file so the songs can be added to slide shows, used whenever however. NOT the case with Timeless