Hapiwarehouse.com Reputation Review

BEWARE! This company is in China and even though they post that returns are easy if you live in the US they know they are not! Even when they know that they are shipping to the US they do not disclose that returns are not possible. The website shows a warehouse with seemingly caucasian Americans shopping, the whole thing is a fraud. The two products I paid over 70 dollars for were so bad I immediately tried to start a return, and after sending photos of the awful products they agreed but offered me instead 7% discount. They would not tell me why they couldn't’ send a return label and then subtract the shipping from the amount of the refund, as other businesses do. I found out on my own that the company and warehouse were not in the US but in China so the cost for me to send back would be almost as much or maybe more than what I paid in the first place. I think this is fraud. They kept:offering me more percentage off until it reached 30% which still did not satisfy me as I will never use the products. They are that bad. They also kept offering higher and higher percentages off anything of equal price in the warehouse, instead of the refund. After weeks the final offer was 30% refund or 100% off something of equal or less value so I decided it would be better to order two blouses that came to less than my original cost but maybe I could use, but when I communicated this I got a note saying the 30% refund was sent back to my bank! So they didn’t even honor that! I ended up paying over 50 dollars for junk that I will just throw away instead of over 70 dollars. I believe it is fraudulent to have a website with untruths about easy returns, and then when they know they are sending to the US do not let you know returns are impossible. And the “ergonomic” pillow is a joke. There is nothing ergonomic about it, it does not look anything like the photo. It is flat as a board. The dashboard phone holder is so shabby that it won’t hold my phone. Nothing comes in a box with any info about the item. Just total junk! I would like no stars!