Christinebrayford.com Suspicious Shop

Website is a fraud, bait and switch, refuse to follow written refund policy Avg 23, 2026, I completed online order for two sweaters from christinebrayford.com Avg 23, 2026 a payment of 74.52 was processed Online return policy says returns possible within 30 days of receipt, price of return shipping paid by company with errors. Sept 05, 2026 "Sweaters" received. Items do no match pictures on website or description. Items received were not yarn/sweater material, bvt screen printed tee shirts, similar to a sports jersey Sept 05, 2026 within a half hovr of package being delivered, I initiated an email with service at christinebrayford.com the email given for customer support. Support replied and said they do not do returns at this time, which is not what the website states, and they'd like to offer me a 20% refund and I can keep the 'sweaters'. I replied that I did not want a 20% refund for something that I wouldn't vse as a rag, and they offered me an exchange for equal valve or a 25% refund. Company is a fraud. Company is falsely advertising products. Company is refvsing to follow published return policy. Return and Refund Policy [as posted on website Sept 05, 2026] At Christine Brayford, we want you to be completely satisfied with your purchase. If for any reason you’re not, we offer a simple return and refund process to make it right. Return Eligibility - Items must be returned within 30 days of receiving your order. - Returned items must be in their original condition — unworn, unwashed, and with all tags attached. - If the return is caused by the customer (e.g., wrong size, change of mind), the customer is responsible for the shipping fee. The cost depends on the courier you choose. - If the return is due to our error (e.g., incorrect or damaged item), we will cover the return shipping cost. How to Return 1. Contact us at service at christinebrayford.com to initiate a return. 2. We’ll provide return instructions and, if applicable, a prepaid shipping label. 3. Ship the item(s) back to us using the provided label. Refund Process - Once we receive your returned item, please allow 5–7 business days for processing. - Refunds will be issued to your original payment method. Exceptions - Items marked as Final Sale or on sale cannot be returned or refunded. - If the return is due to customer reasons, the shipping fee is the customer’s responsibility. - If the return is due to our error, the customer is not required to pay for return shipping. Order Cancellation - Orders may be cancelled within 24 hours of placement, provided the order has not yet been shipped. - Orders are typically processed within 1–3 business days. - If cancellation occurs before shipment and within the allowed time frame, a full refund will be issued. If you have any questions or need help with your return, please contact us at service at christinebrayford.com — we’re happy to assist! Thank you for shopping with Christine Brayford. We appreciate your trust and support! 10. Contact Information For questions about these Terms, please contact us at service at christinebrayford.com [vnder terms and conditions page at bottom, address needed for BBB, Better Business Bvreau] Company name: My Fashion World Limited; HK, HK, Address: UNIT A1, 29/F., LEGEND TOWER, NO.7 SHING YIP STREET, KWUN TONG HK, HK Postal code: 000000

I ordered two dresses, one came just as I ordered the other was a completely different dress. When I sent them a photo and video of the dress I ordered compared to what I received they told me it was the right dress and wouldn't refund my purchase! They are AWFUL and a SCAM